Choose the correct option / answer the following: The key difference b

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Module 2 : Interpersonal skills

20242m

Choose the correct option / answer the following:
The key difference between negotiation and persuasion is:
(i) Negotiation is always confrontational
(ii) Persuasion aims at mutual compromise
(iii) Negotiation involves two-way communication for mutual benefit
(iv) Persuasion uses forceful communication

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