Answer: (iv) Selling

• Selling is NOT a function of HRM - It is a function of Marketing. HRM deals with managing people in the organization, not selling products/services.
• Correct HRM functions include:
  • Recruitment & Staffing: Attracting and hiring right people (i & iii)
  • Performance Management: (ii) Appraising, feedback, development

All other options are core HRM functions under the procurement, development and maintenance of human resources.

Exam Tip: HRM functions = Acquisition, Development, Motivation, Maintenance - Remember as ADMM.