Job Analysis [2 Marks]

Definition (Edwin Flippo):
Job Analysis is the process of studying and collecting detailed information relating to the operations and responsibilities of a specific job including tasks, duties, skills, knowledge and abilities required to perform it successfully.

Components / Products:

1. Job Description: What the job is - title, duties, responsibilities, working conditions, reporting relationship.
2. Job Specification: What the job requires in the person - qualifications, experience, skills, physical/mental traits.

Techniques: Questionnaire, Interview, Observation, Diary, Critical Incident, Work Sampling.

Uses: Basis for Recruitment, Selection, Training, Performance Appraisal, Job Evaluation & Wage Fixation.

In short: Job Analysis = Process; Job Description + Job Specification = Output.

Word Count: ~110 words.