Four Roles of a Personnel Manager [2 Marks]

(Personnel Manager = HR Manager)

1. Advisory Role: Advises line managers on HR policies, labour laws, manpower planning and grievance handling - staff expert.
2. Administrative / Executive Role: Handles recruitment, selection, payroll, record-keeping, HRIS and legal compliance.
3. Welfare Role: Ensures employee welfare - safety, health, canteen, recreation, counselling, work-life balance.
4. Developmental Role: Organizes training, career planning, performance management and OD interventions for employee growth.

Other acceptable roles (any four): Mediator/Integrating Role (between management & workers), Counsellor, Motivator, Liaison/Spokesperson, Change Agent.

Also remembered as: Policy Maker, Liaison, Housekeeper, Counselor, Fire-fighter (Mamoria).