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Module 1: Introduction to HRM and HR Planning

20232m

In which role HR manager is responsible to manage the intellectual capital within the firm?

  • (i) Strategic Partner Role
  • (ii) Change Agent Role
  • (iii) Employees Champion Role
  • (iv) Administrative Role
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Correct Answer: (i) Strategic Partner Role

Explanation (2 Marks):

As per Dave Ulrich’s Four HR Roles Model (1997):

Role Focus Key Responsibility
Strategic Partner Strategic / Process Align HR strategy with business strategy; manage intellectual capital, diagnose organizational needs, drive business results
Change Agent Strategic / People Manage transformation & change
Employee Champion Operational / People Voice of employees, welfare, morale
Administrative Expert Operational / Process HR administration, efficiency
  • Managing intellectual capital (human capital, knowledge, core competencies) = leveraging people as competitive advantage to achieve strategic goals → clearly falls under Strategic Partner / Human Capital Developer role.

Note: In Ulrich’s updated model this is called “Human Capital Developer / Strategic Partner”. Some textbooks label it as Human Capital Developer Role - if that option not given, closest is (i) Strategic Partner Role. Change Agent manages change, Employee Champion focuses on day-to-day employee needs, Administrative manages procedures.

Hence answer: (i) Strategic Partner Role (Human Capital Developer).

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