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Module 4: Organizational Behavior and Personality

20232m

All the following statements are true regarding Organizational Behaviour (OB) except:

  • (i) OB focuses on observable behaviours
  • (ii) OB deals with internal states such as thinking and perceiving
  • (iii) OB focuses on theoretical management issues rather than practical ones
  • (iv) OB analyzes the behaviour of groups and organizations
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Answer: (iii) OB focuses on theoretical management issues rather than practical ones

Justification:

  • Statement (iii) is FALSE - Hence "except" answer.
  • Organizational Behaviour is highly practical / applied - It applies behavioural sciences to solve real workplace problems: motivation, leadership, conflict, team building, change management.
  • Why (i), (ii), (iv) are TRUE:
    • (i) OB focuses on observable behaviours - performance, absenteeism, turnover, OCB.
    • (ii) OB also deals with internal states - perception, attitudes, learning, thinking (cognition).
    • (iv) OB analyzes behaviour at three levels: Individual, Group, Organization - (Robbins: Individual-Group-Organization System model).

Robbins defines OB as "A field of study that investigates the impact that individuals, groups and structure have on behaviour within organizations, for the purpose of applying such knowledge toward improving effectiveness." - clearly practical.

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