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HUMAN RESOURCE DEVELOPMENT AND ORGANIZATIONAL BEHAVIOURDescribe the role of trade unions and explain the process of collective bargaining.20257mHUMAN RESOURCE DEVELOPMENT AND ORGANIZATIONAL BEHAVIOURDefine trade union.20212mHUMAN RESOURCE DEVELOPMENT AND ORGANIZATIONAL BEHAVIOURList any two functions of a trade union.20222mHUMAN RESOURCE DEVELOPMENT AND ORGANIZATIONAL BEHAVIOURCollective bargaining is a process between: - (i) Workers and Customers - (ii) Trade Unions and Management - (iii) Government and Management - (iv) Employers and Shareholders20252m