Answer: (iv) Job satisfaction

Justification:

• Question defines Job Satisfaction - Locke (1976): "A pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences."
• It is the overall attitudinal feeling of the employee towards the job (pay, work itself, promotion, supervisor, co-workers).
• Why not others:
  • (i) Productivity - output per input, not feeling
  • (ii) Employee Turnover - rate of leaving organization
  • (iii) Absenteeism - habitual absence
• High job satisfaction correlates with low turnover/absenteeism and moderate productivity and is central in OB.

Often measured by JDI, MSQ scales.